Customer Service
Use this page to contact us with any questions, review our policies , and read FAQs from other members!
Get In Touch
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Phone
+1-702-381-1804
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Address
4616 S. Beehive Drive, Unit #2 St. George, UT 84790
Our Policies
An Overview of DDI's Policies
Shipping Policy
Standard shipping is free within the US. Canada and international shipping subject to an extra charge of $19.99 to $49.99, depending on weight. All international shipments are sent via USPS unless a UPS/DHL is chosen. International orders may take up to 20 business days to be delivered. All products ship within 3 business days.
Return Policy
If you are not 100% satisfied, returns are accepted within 30 days on all products. Full refund subject to condition but 99% of the time a full refund is provided, even on used parts. Refunds will be provided within 5 business days of receiving the returned item. Return shipping to be paid by the customer.
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Exchanges
We are unable to offer exchanges. You will have to return the product and purchase the new product. We provide refunds based on our return policy.
Frequently Asked Questions
See What Others Are Asking
Lifetime Guarantee
The lifetime warranty on all machined parts is valid provided that the item is being used for its intended purpose. If the product fails under normal use, a replacement part will be provided at no cost to the original buyer.
Will installing DDI products void my warranty?
Our products should not impact your warranty but if you are concerned, talk to your local dealership to be certain.